| matt-600-39-1276 |
FSD Attabira, |
ODSIHA |
2023-10-14 12:15:36 |
NUC Ubuntu Crashed |
SSD crashed |
2023-10-15 |
None |
Nishit |
Done |
| matt-600-39-1406 |
FSD Machhiwara |
Chandigarh |
2023-11-29 14:53:49 |
other issue |
Display not working |
2023-11-30 |
None |
Sunil |
Done |
| matt-600-39-1463 |
Nebulaa-Hyderabad |
None |
2023-12-27 15:32:28 |
Weighing Scale Reading Fluctuations |
weighing scale fluctuations issue |
2023-12-28 |
None |
Sunil |
Done |
| MATT-1193 |
Pillukhera |
None |
2021-12-02 13:33:49 |
v39 Functional Issue |
V39 to be replaced |
2021-12-04 |
2021-12-02 17:28:47 |
Rohit |
done |
| MATT-1211 |
Ismailabad |
None |
2021-12-02 13:36:17 |
v39 Functional Issue |
V39 to be replaced |
2021-12-06 |
2021-12-07 16:55:42 |
Rohit |
done |
| MATT-1135 |
Bandikui |
None |
2021-12-06 11:53:05 |
Machine unable to power on. |
machine not getting power on |
2021-12-09 |
2021-12-09 12:24:34 |
Santosh |
done |
| matt-600-39-1296 |
FSD - Raigarh |
Raipur |
2023-10-14 12:24:08 |
Sound in v600 scanner |
sound |
2023-10-15 |
None |
Nishit |
Done |
| matt-600-39-1477 |
Mullana HWC |
Panchkula |
2023-12-19 15:36:27 |
v39 stuck Issue |
v39 stuck issue |
2023-12-20 |
None |
Sunil |
Done |
| MATT-1088 |
Alwar |
None |
2021-12-06 15:09:51 |
v370 Functional Issue |
V370 scanner noise and mapping issue |
2021-12-07 |
2021-12-09 12:27:16 |
Santosh |
done |
| MATT-1061 |
fatehnagar |
None |
2021-12-06 14:57:24 |
v370 Functional Issue |
V370 Scanner noise |
2021-12-09 |
2021-12-20 10:01:35 |
Santosh |
done |
| MATT-1068 |
Nadbai |
None |
2021-12-09 12:28:00 |
v370 Functional Issue |
V370 scanner not working |
2021-12-09 |
2021-12-09 12:28:44 |
Santosh |
done |
| MATT-1211 |
Ismailabad |
None |
2021-12-07 16:57:53 |
v370 Functional Issue |
V370 along with usb hub needs to be changed-clutter voice in scanner |
2021-12-10 |
2021-12-13 10:38:19 |
Rohit |
done |
| MATT-1038 |
Fatehpur |
None |
2021-12-16 12:09:53 |
v370 Functional Issue |
V370 Scanner struck in between |
2021-12-17 |
2021-12-20 10:00:57 |
Santosh |
done |
| MATT-1092 |
Dei |
None |
2021-12-16 13:45:45 |
v39 Functional Issue |
V370 scanner struck in between |
2021-12-17 |
2021-12-27 13:24:15 |
Santosh |
done |
| MATT-1142 |
Ajmer |
None |
2021-12-20 16:57:44 |
v370 Functional Issue |
V370 scanner struck in between |
2021-12-23 |
2021-12-27 13:32:32 |
Santosh |
done |
| MATT-1083 |
Bhinmal |
None |
2021-12-16 13:47:08 |
v370 Functional Issue |
V370 Scanner struck in between |
2021-12-17 |
2021-12-29 13:28:56 |
Santosh |
done |
| MATT-1010 |
Ramganj Mandi |
None |
2022-01-12 12:33:25 |
v370 Functional Issue |
V370 Scanner struck in between |
2022-01-17 |
2022-01-20 10:37:49 |
Santosh |
done |
| MATT-1029 |
Barodameo |
None |
2022-01-05 11:17:19 |
v370 Functional Issue |
V370 Scanner struck in between |
2022-01-07 |
2022-01-20 10:39:33 |
Santosh |
done |
| MATT-1110 |
Nohar |
None |
2022-01-05 11:41:53 |
v370 Functional Issue |
After 10-15 scans, V370 scanner struck in between. |
2022-01-07 |
2022-01-20 10:41:21 |
Santosh |
done |
| MATT-1047 |
Jhunjhunu |
None |
2022-01-12 09:10:33 |
v370 Functional Issue |
V370 Scanner struck in between |
2022-01-13 |
2022-01-28 13:23:31 |
Santosh |
done |
| MATT-1105 |
Chotti Sadri |
None |
2022-01-12 12:35:40 |
v370 Functional Issue |
V370 scanner struck in between |
2022-01-19 |
2022-01-28 13:26:16 |
Santosh |
done |
| MATT-1088 |
Alwar |
None |
2022-02-01 12:32:05 |
v39 Functional Issue |
V39 Scanner Struck in Between |
2022-02-01 |
2022-02-02 19:12:47 |
Santosh |
done |
| MATT-1074 |
Bundi |
None |
2022-01-12 12:34:34 |
v370 Functional Issue |
V370 Scanner struck in between |
2022-01-17 |
2022-02-11 15:53:21 |
Santosh |
done |
| MATT-1016 |
Anta |
None |
2022-02-23 12:26:31 |
v370 Functional Issue |
Noise in V370 scanner |
2022-02-24 |
2022-02-28 11:54:54 |
Santosh |
done |
| MATT-1090 |
Chabra |
None |
2022-02-11 12:37:36 |
others |
Ethernet port not working |
2022-02-14 |
2022-02-28 11:59:36 |
Santosh |
done |
| MATT-1063 |
Hanumangarh |
None |
2022-02-23 12:31:12 |
v370 Functional Issue |
V370 scanner stuck in between |
2022-02-24 |
2022-02-28 12:00:12 |
Santosh |
done |
| MATT-1055 |
Khanpur |
None |
2022-01-20 10:43:44 |
v370 Functional Issue |
V370 scanner stuck in between |
2022-01-24 |
2022-02-28 11:57:36 |
Baljeet |
done |
| MATT-1155 |
Adampur |
None |
2022-03-02 14:31:27 |
v39 Functional Issue |
V39 not responding |
2022-03-03 |
2022-03-08 10:18:18 |
Rohit |
done |
| MATT-1010 |
Ramganj Mandi |
None |
2022-03-09 14:09:39 |
v370 Functional Issue |
V370 Scanner not working |
2022-03-09 |
2022-03-09 14:56:29 |
Santosh |
done |
| MATT-1061 |
fatehnagar |
None |
2022-03-09 14:10:33 |
v39 Functional Issue |
V39 Scanner Struck in between |
2022-03-12 |
2022-03-09 14:57:03 |
Santosh |
done |
| MATT-1211 |
Ismailabad |
None |
2022-02-18 16:25:22 |
Machine unable to power on.NEO not gettingpower |
Machine is not getting power,its not getting on... |
2022-02-21 |
2022-03-10 17:00:20 |
Rohit |
done |
| MATT-1029 |
Barodameo |
None |
2022-03-09 14:08:13 |
v39 Functional Issue |
V39 Scanner not working |
2022-03-10 |
2022-03-09 14:59:04 |
Santosh |
done |
| MATT-1029 |
Barodameo |
None |
2022-03-15 11:44:12 |
v370 Functional Issue |
V39 Scanner not detected |
2022-03-21 |
2022-03-24 13:03:44 |
Santosh |
done |
| MATT-1061 |
fatehnagar |
None |
2022-04-05 10:29:20 |
v39 Functional Issue |
V39 Scanner stuck in between after 3 4 scan after machine restart. |
2022-04-07 |
2022-04-07 12:29:02 |
Santosh |
done |
| MATT-1053 |
GudaGorji |
None |
2022-03-28 15:25:41 |
others |
Ethernet cable not working |
2022-03-31 |
2022-04-12 10:35:39 |
Santosh |
done |
| MATT-1116 |
Nagaur |
None |
2022-04-07 12:34:13 |
v39 Functional Issue |
V39 scanner stuck in between |
2022-04-08 |
2022-04-12 10:36:02 |
Santosh |
done |
| MATT-1092 |
Dei |
None |
2022-03-15 11:56:57 |
v39 Functional Issue |
V39 scanner white strip remove |
2022-03-21 |
2022-04-19 10:18:34 |
Santosh |
done |
| MATT-1210 |
Mandawri |
None |
2022-04-28 12:12:14 |
Power Issues |
Machine not getting power on |
2022-04-20 |
2022-04-28 12:13:48 |
Santosh |
done |
| MATT-1063 |
Hanumangarh |
None |
2022-05-04 15:41:14 |
v39 Functional Issue |
V39 Scanner stuck in between |
2022-05-04 |
2022-05-07 09:42:15 |
Santosh |
done |
| MATT-1016 |
Anta |
None |
2022-04-19 10:20:07 |
v39 Functional Issue |
V39 Scanner stuck in between |
2022-04-20 |
2022-05-11 11:29:44 |
Santosh |
done |
| MATT-1031 |
Kekdi |
None |
2022-05-20 17:32:51 |
v370 Functional Issue |
V370 sacnner stuck in between |
2022-05-19 |
2022-05-20 17:34:07 |
Santosh |
done |
| MATT-1096 |
Nimbahera |
None |
2022-04-21 12:14:39 |
v39 Functional Issue |
V39 scanner not start |
2022-04-25 |
2022-06-22 17:16:54 |
Santosh |
done |
| MATT-1061 |
fatehnagar |
None |
2022-06-06 13:38:46 |
v39 Functional Issue |
V39 Scanner Struck in between |
2022-06-05 |
2022-06-29 13:57:02 |
Santosh |
done |
| MATT-1107 |
Pratapgarh |
None |
2022-04-19 10:21:26 |
others |
Ethernet port not working |
2022-04-22 |
2022-06-29 13:57:53 |
Santosh |
done |
| MATT-1047 |
Jhunjhunu |
None |
2022-07-16 00:00:06 |
v39 Functional Issue |
V39 scanner strip remove |
2022-07-16 |
2022-07-18 12:15:43 |
Santosh |
done |
| MATT-1116 |
Nagaur |
None |
2022-07-20 09:49:34 |
Weighing scale issue |
Weight scale hardware problem |
2022-07-20 |
2022-07-25 11:51:42 |
Santosh |
done |
| MATT-1061 |
fatehnagar |
None |
2022-08-20 11:33:08 |
Segmentation Failure |
Segmentation error |
2022-08-23 |
2022-08-24 09:36:30 |
Santosh |
done |
| MATT-1088 |
Alwar |
None |
2022-08-20 11:31:40 |
Segmentation Failure |
Segmentation error |
2022-08-22 |
2022-08-24 09:37:55 |
Santosh |
done |
| MATT-1090 |
Chabra |
None |
2022-07-20 09:46:12 |
Machine unable to power on. |
Showing initfram again and again |
2022-07-25 |
2022-09-01 13:15:45 |
Santosh |
done |
| MATT-1055 |
Khanpur |
None |
2022-08-30 14:19:50 |
Machine unable to power on. |
Power issue |
2022-09-01 |
2022-09-05 12:41:41 |
Santosh |
done |
| MATT-1110 |
Nohar |
None |
2022-09-06 12:50:35 |
v39 Functional Issue |
v39 not working |
2022-09-05 |
2022-09-06 15:41:45 |
Santosh |
done |
| MATT-1061 |
fatehnagar |
None |
2022-09-13 12:03:45 |
v39 Functional Issue |
Cable damage |
2022-09-13 |
2022-09-17 11:33:16 |
Santosh |
done |
| MATT-1016 |
Anta |
None |
2022-09-13 11:30:56 |
Weighing scale not working |
Weighing scale not working |
2022-09-13 |
2022-09-21 08:49:44 |
Santosh |
done |
| MATT-1066 |
Uniyara |
None |
2022-09-20 11:20:35 |
v370 Functional Issue |
Voice in V370 scanner |
|
2022-09-22 15:33:17 |
Santosh |
done |
| MATT-1061 |
fatehnagar |
None |
2022-09-23 14:21:56 |
v39 Functional Issue |
V39 scanner stuck in between |
2022-09-24 |
2022-09-26 09:38:55 |
Santosh |
done |
| MATT-1030 |
Jhalrapatan |
None |
2022-07-25 11:57:32 |
v39 Functional Issue |
Noise in v39 scanner pending due to AMC |
2022-08-01 |
2022-12-20 14:11:27 |
Santosh |
done |
| MATT-1047 |
Jhunjhunu |
None |
2022-07-25 11:59:34 |
others |
Outer body damage |
2022-07-25 |
2023-01-16 11:59:24 |
Santosh |
done |
| MATT-1207 |
Tohana |
None |
2022-10-17 16:35:29 |
v370 Scanner stuck during scanning |
V370 not working, sound problem when scanning |
2022-10-18 |
2022-10-19 22:19:12 |
Sunil |
done |
| MATT-1188 |
Narwana |
None |
2022-10-17 18:11:14 |
v370 Scanner stuck during scanning |
V370 not working, sound problem when scanning |
2022-10-18 |
2022-10-19 22:19:34 |
Sunil |
done |
| MATT-1182 |
Kalayat |
None |
2022-10-27 14:35:44 |
V39 Hardware Not Found |
v39 stuck in scanning |
2022-10-28 |
2022-10-28 23:26:39 |
Sunil |
done |
| MATT-1205 |
Taraori |
None |
2022-10-17 18:14:35 |
Weighing scale display not working properly |
weighing scale not working |
2022-10-19 |
2022-10-29 23:19:07 |
Sunil |
done |
| MATT-1021 |
Navalgarh |
None |
2022-10-17 12:08:39 |
v600 Hardware Not Found |
Noise in V370 scanner |
2022-10-17 |
2022-10-30 11:44:09 |
Santosh |
done |
| MATT-1017 |
Surajgarh |
None |
2022-10-31 19:57:45 |
Unknown Model Found in Scanners |
NUC not working |
2022-11-05 |
2022-11-08 13:01:17 |
Santosh |
done |
| MATT-1063 |
Hanumangarh |
None |
2022-10-17 12:06:55 |
V370 Hardware Not Found |
V370 Scanner stuck in between |
2022-10-17 |
2022-11-08 13:04:37 |
Santosh |
done |
| MATT-1164 |
Dhand |
None |
2022-11-14 12:30:53 |
Weighing scale display not working properly |
I2C weighing scale display not working |
|
2022-11-15 17:18:05 |
Sunil |
done |
| MATT-1139 |
Bhagat ki kothi |
None |
2022-11-22 11:45:41 |
V39 Hardware Not Found |
V39 Scanner issue |
2022-11-22 |
2022-11-28 09:21:02 |
Santosh |
done |
| MATT-1169 |
Gharaunda |
None |
2022-12-05 15:00:52 |
v370 Scanner stuck & sound coming during scanning |
v370 sound & stuck problem in scan |
|
2022-12-06 14:17:34 |
Sunil |
done |
| MATT-1018 |
Madanganj Kishangarh |
None |
2022-11-22 11:46:55 |
No Internet |
Rj45 Port issue |
2022-11-25 |
2022-12-10 10:01:49 |
Santosh |
done |
| MATT-1018 |
Madanganj Kishangarh |
None |
2022-12-10 13:50:34 |
No Internet |
Internet port not working |
2022-12-08 |
2022-12-10 13:51:43 |
Santosh |
done |
| MATT-1031 |
Kekdi |
None |
2022-12-10 13:47:12 |
Power supply problem in MATT (NUC) |
Machine working slow |
2022-12-03 |
2022-12-12 12:39:22 |
Santosh |
done |
| MATT-1133 |
Sujangarh |
None |
2022-12-10 13:44:21 |
V39 Hardware Not Found |
V39 scanner strip removed |
2022-12-05 |
2022-12-12 12:40:05 |
Santosh |
done |
| MATT-1088 |
Alwar |
None |
2022-12-10 13:42:53 |
V39 Hardware Not Found |
V39 scanner not working |
2022-12-10 |
2022-12-12 12:40:40 |
Santosh |
done |
| MATT-1167 |
Fatheabad |
None |
2022-12-13 15:27:35 |
V39 Hardware Not Found |
v39 not working |
|
2022-12-14 16:17:25 |
Sunil |
done |
| MATT-1169 |
Gharaunda |
None |
2022-12-14 16:18:20 |
v370 Scanner stuck & sound coming during scanning |
v370 mapping error, sound in scan |
|
2022-12-19 22:19:10 |
Sunil |
done |
| MATT-1193 |
Pillukhera |
None |
2022-12-16 12:25:57 |
V39 Hardware Not Found |
V39 guiding strip stuck with the scanner |
|
2022-12-19 22:21:23 |
Sunil |
done |
| MATT-1188 |
Narwana |
None |
2022-12-12 17:34:17 |
Power supply problem in MATT (NUC) |
NUC unable to power on, |
|
2022-12-21 20:04:48 |
Sunil |
done |
| MATT-1171 |
HISAR |
None |
2022-12-31 11:53:03 |
v370 sound & stuck problem |
sound problem in v370, mapping error |
|
2023-01-06 23:25:25 |
Sunil |
done |
| MATT-1030 |
Jhalrapatan |
None |
2023-01-05 14:00:50 |
v370 Hardware Not Found |
Noise in V370 scanner |
2023-01-06 |
2023-01-09 18:26:53 |
Santosh |
done |
| MATT-1029 |
Barodameo |
None |
2022-12-27 14:34:17 |
replaced with new v370 scanner |
V370 scanner stuck in between |
2022-12-28 |
2023-02-13 10:24:54 |
Santosh |
done |
| MATT-1018 |
Madanganj Kishangarh |
None |
2023-01-06 11:00:10 |
Weighing scale display not working properly |
weighing scale not working |
2023-01-09 |
2023-01-16 11:59:57 |
Santosh |
done |
| MATT-1188 |
Narwana |
None |
2023-01-13 14:52:06 |
Sound in v370 scanner |
v370 sound during scan, v370 mapping error |
|
2023-01-16 16:56:44 |
Sunil |
done |
| MATT-1167 |
Fatheabad |
None |
2023-01-23 11:36:51 |
v370 Scanner stuck & sound coming during scanning |
v370 sound and stuck problem |
|
2023-01-25 14:56:48 |
Sunil |
done |
| MATT-1167 |
Fatheabad |
None |
2023-01-23 11:38:04 |
V39 Hardware Not Found |
v39 guide bar is broken |
|
2023-01-25 14:58:15 |
Sunil |
done |
| MATT-1205 |
Taraori |
None |
2023-01-25 16:36:16 |
v39 stuck Issue |
v39 stuck with guiding strip |
|
2023-02-07 11:20:16 |
Sunil |
done |
| MATT-1116 |
Nagaur |
None |
2023-02-04 13:28:58 |
replaced with new v370 scanner |
Stuck in between |
2023-02-04 |
2023-02-13 10:22:24 |
Santosh |
done |
| matt-600-39-1277 |
FSD Raipur |
Raipur |
2023-03-08 14:16:43 |
v39 stuck Issue |
V39 tay broken and need to be replacedn |
2023-03-09 |
2023-03-24 17:47:50 |
Ankur |
done |
| matt-600-39-1250 |
FSD Sahanewal |
Chandigarh |
2023-03-16 13:35:31 |
v39 strip broken |
Mouse not working and rubber strip came out |
2023-03-20 |
2023-03-24 18:12:23 |
Nishit |
done |
| matt-600-39-1284 |
FSD Cheeka |
Panchkula |
2023-03-08 14:20:41 |
UPS not working |
battery not charging |
2023-03-09 |
2023-03-25 11:58:23 |
Ankur |
done |
| matt-600-39-1295 |
FSD - Bilaspur |
Raipur |
2023-03-16 13:33:02 |
color lines in V600 scans |
Replace v600 |
2023-03-16 |
2023-03-25 11:59:44 |
Nishit |
done |
| matt-600-39-1255 |
FSD Sangrur |
Chandigarh |
2023-02-07 14:00:05 |
v39 Mapping Issue |
Segmentation |
2023-02-10 |
2023-03-25 12:01:00 |
Ankur |
done |
| matt-600-39-1280 |
FSD-Vyansnagar |
Chandigarh |
2023-03-07 13:28:52 |
Sound in v600 scanner |
V600 has to be replaced |
2023-03-09 |
2023-03-25 12:03:58 |
Ankur |
done |
| matt-600-39-1298 |
FSD Tadepalligudem |
Amravati |
2023-03-09 13:28:54 |
White screen on MATT startup |
NUC was not getting up & V39 scanner is brocken |
2023-03-09 |
2023-03-25 12:04:36 |
Dinesh |
done |
| matt-600-39-1294 |
FSD - Mandirhasaud |
Raipur |
2023-03-16 13:34:07 |
v600 Hardware Not Found |
v39 tray functioning |
2023-03-17 |
2023-03-25 12:37:50 |
Nishit |
done |
| MATT-1057 |
Rani Station |
None |
2023-03-13 16:13:29 |
Power supply problem in MATT (NUC) |
power issue |
2023-03-14 |
2023-03-29 16:23:03 |
Santosh |
done |
| MATT-1061 |
fatehnagar |
None |
2023-03-13 16:12:23 |
v370 Hardware Not Found |
Noise in V370 scanner |
2023-03-14 |
2023-03-29 16:23:58 |
Santosh |
done |
| MATT-1088 |
Alwar |
None |
2023-03-29 16:22:09 |
V39 Hardware Not Found |
V39 Wire Broken |
2023-03-29 |
2023-03-31 11:27:02 |
Santosh |
done |
| MATT-1137 |
Didwana |
None |
2023-01-16 12:00:45 |
v370 Hardware Not Found |
Noise in V370 scanner and stuck |
2023-01-17 |
2023-04-18 18:14:24 |
Santosh |
done |
| MATT-1045 |
Choumela |
None |
2023-03-15 10:22:51 |
v39 stuck Issue |
v370 mapping issue |
2023-03-16 |
2023-03-31 11:25:23 |
Santosh |
done |
| matt-600-39-1284 |
FSD Cheeka |
Panchkula |
2023-04-04 12:40:24 |
Sound in v600 scanner |
Replace v600 |
2023-03-25 |
2023-04-04 12:55:16 |
Nishit |
done |
| matt-600-39-1279 |
FSD Dhamora |
Chandigarh |
2023-04-04 12:41:41 |
NUC Ubuntu Crashed |
Replace NUC |
2023-02-22 |
2023-04-04 13:00:37 |
Nishit |
done |
| matt-600-39-1263 |
PSWC Tashpur |
Chandigarh |
2023-04-04 12:36:46 |
v39 stuck Issue, slider tray screw tighten |
v39 tray functioning |
2023-03-25 |
2023-04-04 13:01:09 |
Nishit |
done |
| matt-600-39-1267 |
FSD Rajpura |
Chandigarh |
2023-04-04 12:33:26 |
Sound in v600 scanner |
v600 replaced |
2023-03-24 |
2023-04-04 13:02:23 |
Nishit |
done |
| matt-600-39-1276 |
FSD Attabira, |
ODSIHA |
2023-04-04 13:22:14 |
v600 Hardware Not Found |
Replace v600 |
2023-03-31 |
2023-04-04 13:26:41 |
Nishit |
done |
| matt-600-39-1255 |
FSD Sangrur |
Chandigarh |
2023-04-04 16:47:14 |
v39 stuck Issue |
v39 tray functioning |
2023-03-01 |
2023-04-04 18:04:42 |
Nishit |
done |
| matt-600-39-1285 |
FSD Bhattu |
Panchkula |
2023-04-04 17:16:35 |
other issue |
machine relocation to FSD bhattu |
2023-03-10 |
2023-04-04 18:11:09 |
Nishit |
done |
| matt-600-39-1267 |
FSD Rajpura |
Chandigarh |
2023-04-04 17:08:05 |
Load cell not working |
REPLACE LOAD CELL |
2023-03-04 |
2023-04-04 18:13:03 |
Nishit |
done |
| matt-600-39-1255 |
FSD Sangrur |
Chandigarh |
2023-04-04 17:05:25 |
v39 stuck Issue |
v39 tray functioning,screw |
2023-03-02 |
2023-04-04 18:16:29 |
Nishit |
done |
| matt-600-39-1259 |
FSD Bariwala |
Chandigarh |
2023-04-04 16:52:59 |
NUC Ubuntu Crashed |
NUC Slow and Hang |
2023-03-16 |
2023-04-04 18:19:24 |
Nishit |
done |
| matt-600-39-1274 |
FSD Sanghol (Chandigarh) |
Chandigarh |
2023-04-04 17:03:45 |
Weighing Scale Reading Fluctuations |
HX711 Replacement |
2023-03-04 |
2023-04-08 14:49:10 |
Nishit |
done |
| matt-600-39-1250 |
FSD Sahanewal |
Chandigarh |
2023-04-04 15:39:39 |
Water Bubbles on scanner glasses |
Replace v600 |
2023-04-05 |
2023-04-09 10:06:41 |
Nishit |
done |
| matt-600-39-1264 |
FSD Phagwara |
Chandigarh |
2023-04-03 19:40:08 |
Sound in v600 scanner |
Scanner Replacement |
2023-04-04 |
2023-04-09 10:08:59 |
Nishit |
done |
| matt-600-39-1264 |
FSD Phagwara |
Chandigarh |
2023-04-03 19:41:07 |
Sound in v600 scanner |
Replacement of Scanner |
2023-04-04 |
2023-04-09 10:10:01 |
Nishit |
done |
| matt-600-39-1258 |
FSD Moga |
Chandigarh |
2023-04-04 15:37:14 |
Water Bubbles on scanner glasses |
Replace v600 |
2023-04-05 |
2023-04-09 10:10:56 |
Nishit |
done |
| matt-600-39-1255 |
FSD Sangrur |
Chandigarh |
2023-04-04 15:48:04 |
Water Bubbles on scanner glasses |
V39 scratches: replace v600 and v39 |
2023-04-03 |
2023-04-09 10:12:12 |
Sunil |
done |
| matt-600-39-1250 |
FSD Sahanewal |
Chandigarh |
2023-04-04 17:18:21 |
other issue |
key Board and mouse not working |
2023-03-18 |
2023-04-09 10:13:30 |
Nishit |
done |
| matt-600-39-1269 |
FSD Samana |
Chandigarh |
2023-04-04 16:48:08 |
Load cell not working |
REPLACE LOAD CELL |
2023-03-01 |
2023-04-04 17:58:56 |
Nishit |
done |
| matt-600-39-1284 |
FSD Cheeka |
Panchkula |
2023-04-04 16:49:05 |
v39 stuck Issue |
v39 tray functioning |
2023-03-01 |
2023-04-04 18:04:42 |
Nishit |
done |
| matt-600-39-1255 |
FSD Sangrur |
Chandigarh |
2023-04-04 16:56:48 |
Power supply problem in MATT (NUC) |
Power circuit short |
2023-02-22 |
2023-04-04 18:09:19 |
Nishit |
done |
| matt-600-39-1286 |
FSD Tohana |
Panchkula |
2023-04-04 17:12:07 |
V39 Cable damaged |
v39 cable replaced |
2023-04-07 |
2023-04-04 18:14:55 |
Nishit |
done |
| matt-600-39-1261 |
FSD Dhuri |
Chandigarh |
2023-04-04 17:20:33 |
other issue |
machine relocation |
2023-04-03 |
2023-04-09 10:05:09 |
Nishit |
done |
| matt-600-39-1294 |
FSD - Mandirhasaud |
Raipur |
2023-04-05 17:25:48 |
V39 Cable damaged |
v39 tray functioning |
2023-04-05 |
2023-04-10 13:32:58 |
Nishit |
done |
| matt-600-39-1300 |
FSD Dichpally, Nizamabad |
Hyderabad |
2023-04-10 18:03:48 |
Load cell not working |
load cell issue not working |
2023-04-11 |
2023-04-12 13:23:43 |
Sridhar |
done |
| matt-600-39-1266 |
Shivam, Barnala II |
Chandigarh |
2023-04-06 10:05:46 |
Water Bubbles on scanner glasses |
replace v600 |
2023-04-06 |
2023-04-10 22:33:40 |
Nishit |
done |
| MATT-1163 |
Dabwali |
None |
2023-04-09 20:20:54 |
NUC Ubuntu Crashed |
NUC unable to boot, operating system not responding |
2023-04-10 |
2023-04-10 22:43:28 |
Sunil |
done |
| matt-600-39-1268 |
FSD Baghapurana |
Chandigarh |
2023-03-16 13:28:53 |
Sound in v600 scanner |
V600 shound during scanning |
2023-03-20 |
2023-04-12 13:51:21 |
Nishit |
done |
| matt-600-39-1268 |
FSD Baghapurana |
Chandigarh |
2023-04-04 17:26:33 |
Segmentation Failure |
Segmentation, Shadow |
2023-03-31 |
2023-04-12 13:59:57 |
Nishit |
done |
| matt-600-39-1281 |
FSD-Gorakhpur |
Chandigarh |
2023-04-05 16:15:18 |
Load cell not working |
load cell |
2023-03-06 |
2023-04-12 14:03:51 |
Nishit |
done |
| matt-600-39-1300 |
FSD Dichpally, Nizamabad |
Hyderabad |
2023-04-06 10:04:19 |
Load cell not working |
replace load cell |
2023-04-06 |
2023-04-12 14:10:11 |
Nishit |
done |
| matt-600-39-1263 |
PSWC Tashpur |
Chandigarh |
2023-04-08 14:46:26 |
Weighing Scale Reading Fluctuations |
Replace HX711 |
2023-04-10 |
2023-04-12 14:17:05 |
Nishit |
done |
| matt-600-39-1301 |
BSC Nalgonda |
Hyderabad |
2023-04-12 15:10:21 |
Sound in v600 scanner |
replace v600 |
2023-03-20 |
2023-04-12 15:19:13 |
Nishit |
done |
| matt-600-39-1294 |
FSD - Mandirhasaud |
Raipur |
2023-04-05 13:24:19 |
V39 Hardware Not Found |
V39 Scanner showing empty scan and light not on with scanning. |
2023-04-06 |
2023-04-12 17:45:00 |
Santosh |
done |
| matt-600-39-1301 |
BSC Nalgonda |
Hyderabad |
2023-04-12 15:06:47 |
NUC Ubuntu Crashed |
rebooting issue |
2023-03-04 |
2023-04-12 15:17:41 |
Nishit |
done |
| matt-600-39-1301 |
BSC Nalgonda |
Hyderabad |
2023-04-12 15:08:09 |
V39 Cable damaged |
cable broken |
2023-03-02 |
2023-04-12 15:18:34 |
Nishit |
done |
| matt-600-39-1298 |
FSD Tadepalligudem |
Amravati |
2023-04-12 15:12:18 |
NUC Ubuntu Crashed |
NUC reboot issue and v39 glass broken |
2023-03-08 |
2023-04-12 15:19:44 |
Nishit |
done |
| matt-600-39-1294 |
FSD - Mandirhasaud |
Raipur |
2023-04-12 17:42:02 |
other issue |
Slider tray niot fix properly |
2023-04-13 |
2023-04-18 15:15:22 |
Santosh |
done |
| MATT-1107 |
Pratapgarh |
None |
2022-08-26 12:06:42 |
Power Issues |
Machine and NUC Power issue |
2022-08-29 |
2023-04-18 15:21:12 |
Santosh |
done |
| matt-600-39-1303 |
Barara |
Panchkula |
2023-04-13 15:59:03 |
Power supply problem in MATT (CABLE) |
Power cable heat and smell |
2023-04-14 |
2023-04-20 12:01:59 |
Santosh |
done |
| matt-600-39-1294 |
FSD - Mandirhasaud |
Raipur |
2023-04-24 17:05:51 |
V39 Tray stucking /Slider |
v39 tray functioning,screw |
2023-04-25 |
2023-04-28 15:39:56 |
Nishit |
done |
| matt-600-39-1261 |
FSD Dhuri |
Chandigarh |
2023-04-21 13:23:58 |
Empty Scan Detected |
V39 Scanner light not on during scanning |
2023-04-22 |
2023-04-28 13:11:06 |
Santosh |
done |
| matt-600-39-1270 |
FSD Buchu |
Chandigarh |
2023-04-24 12:10:06 |
NUC Ubuntu Crashed |
NOT rebooting |
2023-04-26 |
2023-04-28 13:12:29 |
Nishit |
done |
| matt-600-39-1271 |
FSD Rampura Phul |
Chandigarh |
2023-04-26 12:10:14 |
Improper Imput |
HDD space full |
2023-04-26 |
2023-04-28 13:13:52 |
Nishit |
done |
| matt-600-39-1296 |
FSD - Raigarh |
Raipur |
2023-04-22 14:28:29 |
NUC Ubuntu Crashed |
NUC Replaced |
2023-04-23 |
2023-04-28 12:46:03 |
Nishit |
done |
| matt-600-39-1277 |
FSD Raipur |
Raipur |
2023-04-24 14:31:31 |
color lines in V600 scans |
Green Lines in v600 |
2023-04-24 |
2023-04-28 15:37:15 |
Nishit |
done |
| matt-600-39-1287 |
FSD Karnal |
Panchkula |
2023-05-03 19:53:48 |
Load cell not working |
Replace Load Cell and Check HX711 |
2023-05-04 |
2023-05-04 23:24:09 |
Nishit |
done |
| MATT-1088 |
Alwar |
None |
2023-05-02 17:17:03 |
v39 stuck Issue |
v39 stuck in between |
|
2023-05-18 16:44:51 |
Santosh |
done |
| matt-600-39-1300 |
FSD Dichpally, Nizamabad |
Hyderabad |
2023-05-02 11:00:30 |
Load cell not working |
REPLACE LOAD CELL |
|
2023-05-22 11:46:26 |
Nishit |
done |
| matt-600-39-1294 |
FSD - Mandirhasaud |
Raipur |
2023-05-02 11:01:30 |
Sound in v600 scanner |
Replace v600 |
|
2023-05-24 11:53:57 |
Nishit |
done |
| matt-600-39-1293 |
FSD - Durg |
Raipur |
2023-05-02 16:03:19 |
v600 Hardware Not Found |
Noise in V600 scanner |
2023-05-05 |
2023-05-04 16:21:16 |
Santosh |
done |
| matt-600-39-1269 |
FSD Samana |
Chandigarh |
2023-05-03 15:44:31 |
Improper Imput |
improper input error due to v600 |
2023-05-04 |
2023-05-04 23:20:00 |
Sunil |
done |
| matt-600-39-1301 |
BSC Nalgonda |
Hyderabad |
2023-04-28 15:53:41 |
Empty Scan Detected |
scanner light not working |
2023-04-29 |
2023-05-05 15:03:34 |
Nishit |
done |
| matt-600-39-1257 |
FSD Kurali |
Chandigarh |
2023-05-09 15:48:54 |
Water Bubbles on scanner glasses |
water bubbles on v600 |
|
2023-05-09 16:09:30 |
Sunil |
done |
| matt-600-39-1272 |
FSD Kotkapura |
Chandigarh |
2023-05-11 17:11:02 |
NUC OS Ubuntu Crashed |
A bootable device not found |
|
2023-05-12 22:30:30 |
Sunil |
done |
| MATT-1014 |
Mandore Jodhpur |
None |
2023-05-19 13:53:09 |
v39 stuck Issue |
V39 scanner stuck in between |
|
2023-05-20 11:38:44 |
Santosh |
done |
| matt-600-39-1293 |
FSD - Durg |
Raipur |
2023-05-11 15:03:28 |
Sound in v600 scanner |
replaced v600 |
2023-05-11 12:55:11 |
2023-05-24 12:55:11 |
Nishit |
done |
| matt-600-39-1296 |
FSD - Raigarh |
Raipur |
2023-05-11 15:05:29 |
V39 Tray stucking /Slider |
repalce v39 tray top plate |
|
2023-05-24 12:55:42 |
Nishit |
done |
| MATT-1061 |
fatehnagar |
None |
2023-05-22 12:32:02 |
v39 stuck Issue |
V39 Scanner stuck in between |
|
2023-06-03 08:44:11 |
Santosh |
done |
| matt-600-39-1277 |
FSD Raipur |
Raipur |
2023-05-11 15:00:23 |
V39 Hardware Not Found |
checked v39 cable |
|
2023-05-24 12:54:32 |
Nishit |
done |
| matt-600-39-1264 |
FSD Phagwara |
Chandigarh |
2023-05-26 19:57:43 |
Error in Initialization |
unable to get reference image from v39, improer imput, MATT initilzation reboot again and again |
|
2023-05-28 20:11:24 |
Sunil |
done |
| MATT-1018 |
Madanganj Kishangarh |
None |
2023-05-31 13:09:29 |
Power supply problem in MATT (NUC) |
Machine not on (NUC) |
|
2023-06-03 08:39:28 |
Santosh |
done |
| MATT-1018 |
Madanganj Kishangarh |
None |
2023-05-31 13:09:29 |
Power supply problem in MATT (NUC) |
Machine not on (NUC) |
|
2023-06-03 08:42:42 |
Santosh |
done |
| MATT-1018 |
Madanganj Kishangarh |
None |
2023-06-14 13:02:25 |
Load cell not working |
Load Cell not working and Current is flowing in the body of the machine. |
|
2023-06-17 15:33:13 |
Santosh |
done |
| matt-600-39-1252 |
BG Panipat |
Panchkula |
2023-06-19 17:51:35 |
Weighing scale display not working properly |
Weighing scale not working |
|
2023-06-29 12:53:17 |
Santosh |
done |
| MATT-1163 |
Dabwali |
None |
2023-06-27 07:15:04 |
V39 Hardware Not Found |
v39 scanner not connected |
|
2023-06-29 12:52:45 |
Santosh |
done |
| matt-600-39-1302 |
BSC Khammam |
Hyderabad |
2023-07-07 14:56:07 |
V39 Hardware Not Found |
v39 light not working scanner |
|
2023-07-07 14:59:19 |
Dinesh |
done |
| MATT-1031 |
Kekdi |
None |
2023-06-29 13:07:56 |
v370 Hardware Not Found |
V370 Scanner not detected |
|
2023-07-05 10:45:54 |
Santosh |
done |
| matt-600-39-1300 |
FSD Dichpally, Nizamabad |
Hyderabad |
2023-07-05 11:22:52 |
NUC Ubuntu Crashed |
nuc change |
|
2023-07-05 11:24:46 |
Dinesh |
done |
| matt-600-39-1302 |
BSC Khammam |
Hyderabad |
2023-07-17 11:51:29 |
Sound in v600 scanner |
V600 SCANNER ISSUE SOME NOISE AND VIBRATION |
|
2023-07-17 12:06:15 |
Sridhar |
done |
| MATT-1149 |
Gangapur City |
None |
2023-07-13 15:00:06 |
v370 Scanner stuck & sound coming during scanning |
sound and stuck v370 scanner |
|
2023-07-17 12:33:17 |
Santosh |
done |
| MATT-1061 |
fatehnagar |
None |
2023-07-13 12:34:50 |
v370 Scanner stuck & sound coming during scanning |
sound and stuck v370 scanner |
|
2023-07-17 13:11:03 |
Santosh |
done |
| MATT-1137 |
Didwana |
None |
2023-07-17 13:13:25 |
v370 Hardware Not Found |
Noise in v370 |
|
2023-07-17 13:14:24 |
Santosh |
done |
| MATT-1137 |
Didwana |
None |
2023-07-17 13:13:25 |
v370 Hardware Not Found |
Noise in v370 |
|
2023-07-17 13:15:27 |
Santosh |
done |
| MATT-1163 |
Dabwali |
None |
2023-07-18 16:58:51 |
V39 Tray stucking /Slider |
v39 stuck during scanning process, v39 isssue error |
|
2023-07-20 13:28:53 |
Sunil |
done |
| matt-600-39-1252 |
BG Panipat |
Panchkula |
2023-07-31 14:12:55 |
other issue |
SSD Crushed |
|
2023-08-04 18:14:32 |
Santosh |
done |
| MATT-1163 |
Dabwali |
None |
2023-07-31 19:20:02 |
v39 stuck Issue |
v39 stuck during scanning process, v39 isssue error |
|
2023-08-04 18:19:02 |
Sunil |
done |
| MATT-1163 |
Dabwali |
None |
2023-07-31 19:23:42 |
other issue |
Screen touch not working, screen auto works some times |
|
2023-08-04 18:21:32 |
Sunil |
done |
| matt-600-39-1284 |
FSD Cheeka |
Panchkula |
2023-08-04 20:44:23 |
Pinter Not Working |
printer not working |
|
2023-08-08 22:22:21 |
Sunil |
done |
| matt-600-39-1282 |
PEG Franswala |
Panchkula |
2023-08-04 20:45:34 |
other issue |
v39 tray slider nut unscrewed, v39 tray black strip removed, |
|
2023-08-08 22:33:52 |
Sunil |
done |
| MATT-1085 |
Bhawani Mandi |
None |
2023-08-23 09:27:33 |
NUC Ubuntu Crashed |
NUC Crashed |
|
2023-10-21 17:19:52 |
Santosh |
done |
| MATT-1174 |
Indri |
None |
2023-08-18 18:03:04 |
v39 Mapping Issue |
v39 not working |
|
2023-08-23 09:45:16 |
Sunil |
done |
| matt-600-39-1295 |
FSD - Bilaspur |
Raipur |
2023-08-29 12:48:01 |
V39 Hardware Not Found |
v39 backround led not working |
|
2023-08-29 12:49:29 |
Dinesh |
done |
| matt-600-39-1291 |
FSD - Dunguripali |
ODSIHA |
2023-10-14 12:20:31 |
Sound in v600 scanner |
sound |
2023-10-15 |
None |
Nishit |
Done |
| MATT-1088 |
Alwar |
None |
2023-08-23 09:26:24 |
V39 Hardware Not Found |
V39 Scanner not detected |
|
2023-10-21 17:17:38 |
Santosh |
done |
| MATT-1107 |
Pratapgarh |
None |
2023-10-18 13:59:00 |
Power supply problem in MATT (NUC) |
No power in machine |
|
2023-10-21 17:18:23 |
Santosh |
done |
| MATT-1061 |
fatehnagar |
None |
2023-11-03 11:47:24 |
v39 stuck Issue |
Stuck in between |
|
2023-11-07 13:27:00 |
Santosh |
done |
| matt-600-39-1292 |
FSD - Kesinga |
ODSIHA |
2023-11-03 11:49:30 |
V39 Hardware Not Found |
v39NotFound |
2023-11-04 |
None |
Santosh |
Done |
| matt-600-39-1399 |
PSWC Ram Asra (Dhandra) |
Chandigarh |
2023-11-02 13:27:04 |
V39 Tray stucking /Slider |
Tray is not tilting properly |
2023-11-02 |
None |
Nishit |
Done |
| matt-600-39-1405 |
FSD Raikot |
Chandigarh |
2023-11-01 14:18:32 |
Power supply problem in MATT (NUC) |
blank screen while starting |
2023-11-01 |
None |
Nishit |
Done |
| matt-600-39-1292 |
FSD - Kesinga |
ODSIHA |
2023-10-27 17:46:38 |
other issue |
V39 scanner light not working |
2023-10-30 |
None |
Nishit |
Done |
| MATT-1176 |
Jhakhal |
None |
2023-10-31 11:28:51 |
v39 stuck Issue |
V39 Scanner stuck and scanner light off |
|
2023-11-29 15:13:12 |
Santosh |
done |
| matt-600-39-1403 |
PEG-II (FSD Jangpur/ Mullanpur) |
Chandigarh |
2023-11-21 15:58:46 |
v600 Hardware Not Found |
V600 Hardware not found |
|
2023-12-07 12:50:38 |
Santosh |
done |
| matt-600-39-1518 |
Nebulaa-Hyderabad |
None |
2023-11-29 14:58:23 |
v39 stuck Issue |
v39 stuck during scanning process |
|
2023-12-19 12:47:12 |
Sunil |
done |
| matt-600-39-1412 |
Nebulaa-Hyderabad |
None |
2023-11-17 14:06:31 |
Load cell not working |
Arduino not deleted |
2023-11-22 |
None |
Santosh |
Done |
| matt-600-39-1501 |
Nebulaa-Hyderabad |
None |
2023-11-18 13:29:03 |
V39 Hardware Not Found |
V39 Hardware not found |
2023-11-18 |
None |
Santosh |
Done |
| matt-600-39-1411 |
BC PATIALA |
Chandigarh |
2023-12-19 10:50:43 |
v39 stuck Issue |
v39 stuck |
2023-12-19 |
None |
Sunil |
Done |
| matt-600-39-1264 |
FSD Phagwara |
Chandigarh |
2023-12-19 10:47:45 |
other issue |
MATT unable to power on |
2023-12-19 |
None |
Sunil |
Done |
| matt-600-39-1255 |
FSD Sangrur |
Chandigarh |
2023-12-19 10:49:49 |
NUC Ubuntu Crashed |
OS not working poperly |
2023-12-19 |
None |
Sunil |
Done |
| matt-600-39-1278 |
FSD Pilbhit |
Chandigarh |
2023-11-29 14:55:35 |
Power supply problem in MATT (CABLE) |
Machine unable to power on |
|
2023-12-19 12:49:11 |
Sunil |
done |
| MATT-1139 |
Bhagat ki kothi |
None |
2023-12-13 13:10:26 |
V39 Hardware Not Found |
V39 Scanner Issue |
|
2023-12-29 11:17:54 |
Santosh |
done |
| MATT-1016 |
Anta |
None |
2023-12-21 10:40:46 |
NUC Ubuntu Crashed |
NUC issue in operation |
|
2023-12-29 11:19:02 |
Santosh |
done |
| MATT-1014 |
Mandore Jodhpur |
None |
2023-12-13 13:12:58 |
V39 Hardware Not Found |
V39 Scanner Issue need to replace |
|
2023-12-29 11:19:36 |
Santosh |
done |
| matt-600-39-1270 |
FSD Buchu |
Chandigarh |
2023-12-27 16:06:02 |
Weighing scale display not working properly |
Weighing scale display reading issue |
2023-12-28 |
None |
Sunil |
Done |
| matt-600-39-1345 |
Nebulaa-Hyderabad |
None |
2023-12-27 17:30:17 |
v600 Hardware Not Found |
this issue seems to be a software issue |
2023-12-28 |
None |
Sunil |
Done |